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Be aware of WhatsApp scams in circulation

Alert message sent 29/10/2021 15:30:00

Information sent on behalf of Derbyshire Constabulary

Money request scam

We've recently seen an increase in the number of reports relating to WhatsApp messages, from an unknown number, that are claiming to be from sons and daughters who have damaged, lost or had their phone stolen. In some cases, correct names are being given.

The messages go on to request to borrow money, stating that the alleged change in phone number means they temporarily can't access their usual online banking.

ALWAYS verify requests in person or verbally to ensure you are speaking to the person that you think you are.


Verification code scam

There's a convincing scam in circulation that could let cybercriminals access your messages and your contacts, resulting in you losing access to your account. 

If you receive a WhatsApp message with a verification code, that you did not request, delete the message and do not forward or disclose this to anyone. 

The scam works by you receiving a message allegedly from someone you know or trust, most likely, messaging from a different number to their usual one - advising they are trying to reset their account and have inadvertently entered your number by mistake and asking if you can forward the code to the number.

Once they have your code they are able to access your account to launch attacks on other people, as well as having access all your WhatsApp messages.

Messages sent will appear to your contacts to come from you.

Never disclose or share a verification code sent to you by WhatsApp (or indeed any platform, no matter how convincing the request).

If you have already shared a code, change the settings on your account to turn on two-step verification. To do this, open the app, click on the three dots, go to settings, account, two-step verification – this will require you to create a six digit PIN code. For more information, click here
Message sent by
Cheryl Swan (Police, Comms and engagement officer, Force)

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